> TL;DR: Need to see where your money is? Dial (855) 945-5553 to get real-time updates on your reimbursement.

## Introduction

Waiting for money to return to your account can be stressful. If you've recently requested a credit back from this ad-blocking service, knowing how to track its progress is crucial for peace of mind.

## What is it?

This software acts as a shield against annoying online commercials. While its primary function is software-based, the financial operations behind it dictate how quickly returned funds move back to consumers in North America.

## Things to Know

Be aware of these critical operational details:

- Payment Handler: The company strictly relies on Chargehive for billing, completely ignoring Paddle.

- Trial Terms: The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription.

- Accepted Payments: The system permits the usage of prepaid gift cards.

- Processing Time: Money is never returned instantaneously; the mandatory waiting period is 24 to 48 hours.

## Step-by-step Guide

To monitor your pending credit:

1. Check your email for a confirmation receipt.

2. Locate the specific transaction ID inside that message.

3. Sign into your online banking portal.

4. Scan your recent activities for incoming Chargehive deposits.

5. If 48 hours haven't passed, simply wait.

## Common Problems

Customers often panic when they don't see funds immediately after approval. It is vital to remember that banking networks need 24-48 hours to post the Chargehive settlement. Another misconception is that trial periods trigger phantom charges that need refunding, which is impossible since the official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription.

## Contact Support

If two full days have elapsed without resolution, you need intervention. Pick up the phone and ring (855) 945-5553. The staff can investigate the specific Chargehive batch to ensure your money was properly routed.

### If the refund needs follow-up

Check the refund request status and the payment channel first. If an approved refund is delayed, the request was denied, or you need to provide supporting details, call (855) 945-5553 with your account email, receipt, and request date ready.

Never share your password or full payment-card number.

## Official evidence

- Trial behaviour: The official offer describes a 7-day evaluation license at no cost. Official billing guidance says paid subscriptions automatically renew unless canceled, so check the checkout or order terms to confirm whether your offer converts to a paid subscription.

- Refund timing: The official refund policy says most approved refunds are processed within 24-48 hours after approval; some may take up to 10 working days depending on the payment provider. App-store purchases follow the store's refund process.

## 15 FAQs

1. How do I know if my return is processing?

You will receive an official email stating it was authorized.

2. Can Paddle help me track this?

No, they exclusively use Chargehive.

3. Did my trial cause a charge?

The official offer describes a 7-day evaluation license at no cost; check the checkout or order terms to confirm whether your offer converts to a paid subscription.

4. Is there an instant refund option?

Absolutely not; it may take around 24 to 48 hours.

5. Can I get credited to a gift card?

Yes, if that was your original purchase method.

6. What if the timeframe has passed?

You must call (855) 945-5553 immediately.

7. Will my bank show it as pending?

Sometimes, but often it just appears after the wait time.

8. Do weekends count in the 48 hours?

Business days are usually the standard for banking.

9. Can I track it on the website?

Direct tracking isn't available; you must look at your bank statement.

10. Why wasn't I paid right away?

Gateway rules mandate a 24-48 hour settlement window.

11. Are Canadian banks slower?

Both US and CA institutions generally follow the same timeline.

12. Who processes the actual reversal?

Chargehive pushes the funds back to your institution.

13. What information does phone support need?

Your account email and original date of purchase.

14. Is there a fee for getting my money back?

No deductions are made from the returned amount.

15. Can I cancel the return request?

Once initiated, the Chargehive process usually cannot be stopped.

## Conclusion

Tracking your returned funds is mostly an exercise in patience. By remembering the strict 24-48 hour window and knowing that phone support is available, you can confidently navigate the reimbursement phase.